Terms and Conditions for Service Use

Welcome to Hemispheron’s city guide services. Please read these Terms and Conditions before using our website or local guide information. Your access means acceptance of the policies below.

Updated February 12, 2026

Acceptance of terms

By accessing and using our urban route guides, you agree to abide by these terms, including any updates we may make. If you disagree, please stop using the site and its services immediately.

Definitions

Below, key terms are defined for clarity within this agreement:

• ‘Service’ refers to all city guide content, digital routes, and local information delivered via our platform.
• ‘User’ means any individual browsing, interacting with, or making requests through the site.
• ‘Content’ denotes guide text, images, maps, and all digital materials offered by Hemispheron.
• ‘We’ or ‘our’ references the Hemispheron team managing guide creation.

Service usage rules

You must use our guide content responsibly, respecting all local regulations, copyright, and conduct expectations at destinations.

Eligibility

You must be at least 18 years old or have parental/guardian permission to use our services in Malaysia.

Minors require approved consent to participate.

User responsibilities

Users agree to uphold the following responsibilities for safe, fair site use:

• Provide accurate, current information in all communications or forms.
• Follow safety and conduct instructions in our guides during city visits.
• Comply with local laws and respect cultural norms when traveling.
• Not misuse any route or shared information for unauthorized purposes.

Prohibited uses

Avoid these activities while using Hemispheron’s content:

• Copying, redistributing, or reselling guide materials without permission.
• Misrepresenting information or impersonating others when making inquiries.
• Using the website for any unlawful activity or to compromise local safety.
• Introducing malware, spam, or technical harm to our site.
• Gathering users’ data without consent or for external marketing.

Intellectual property rights

All guide content, trademarks, and digital materials belong to Hemispheron. Reproduction, modification, or unauthorized sharing beyond personal travel use is not allowed without written permission.

User-provided content

If you submit feedback, route ideas, or user stories, you grant us a non-exclusive license to use and display it for service improvement.

Privacy and data

Your personal data is handled according to our Privacy Policy. Please review privacy practices and contact us to learn more or make a request. View Privacy Policy

Disclaimer notice

City guide content is informational and not a replacement for local authority updates or professional advice.

Limitation of liability

We are not liable for travel disruptions, user-generated errors, or consequences beyond our control while using guides.

Indemnification

You agree to indemnify Hemispheron for loss or claims from misuse or non-compliance with these terms.

Dispute resolution process

We aim to resolve disagreements amicably. By using this site, you agree to our process outlined below.

Applicable law and jurisdiction

These terms are governed by Malaysia laws and relevant local authorities.

Termination

We reserve the right to end your access for violation of these terms or misuse of services.

Changes

Terms may be updated periodically. Please check for current policies before each use.

Severability

If any part of these terms is held invalid, the remainder remains effective.

Entire agreement

This document is the full agreement on site use, superseding prior terms or representations.

Contact for terms questions

Reach us for inquiries about these Terms and Conditions: